Why TDS?

  

OUR COMMITMENT TO QUALITY

  

TDS implements quality control processes in all facets of our operations. Our quality processes are used to streamline our internal operations and improve service delivery through the development of proven repeatable processes. 

  

Streamlining operations improves service delivery and reduces costs. TDS applies this approach to every contract and our methodology ensures that solutions are always tailored to our customer’s requirements. Operations, production, services and employee training follow applicable standards, and management reviews the quality system and its measurements regularly. Our quality control procedures measure the effectiveness of our staff, identify areas needing improvement, and enable us to implement continuous improvement programs to ensure customer satisfaction.

 
SOLUTIONS DELIVERY APPROACH
As a solutions integrator, TDS provides both products and services to our clients and delivers them as a turn-key customer application. We have over 20 years of experience applying structured technical and management methodologies to advanced technology deployments. Our commitment and focus is to develop predictable results through extensive planning and vigilant management of project performance. At the core of our methodology is the ability to communicate clearly with our customers using processes and procedures that provide the foundation for delivering repeatable project success. These tools provide a structured environment for clearly articulating project success criteria, resulting in increased alignment between the customer and TDS.
Project Management 
TDS manages projects with defined and proven processes. This approach ensures that every project follows a very stringent set of processes, and that an experienced professional is available to address any issues that arise during deployment of the solution. 
Personnel Qualifications
TDS' staff has a broad range of education, technical expertise, and best practices experience with design and implementation of state-of-the-art technologies. TDS associates are experts in planning, designing and installing systems and networking solutions for customer environments.
 

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"I love TDS! Personal and competent customer service from the President on down. Carin, the Senior Account Executive, was there through the whole installation process and continues to keep tabs on us. Thanks TDS! "
- Dottie Andrassy - St. Laurence Parish, Upper Darby

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