Support

We are always available, checking results, providing technical assistance and making sure our products perform as promised time after time. We thrive in competing markets because we put the concerns of our customers first. With TDS you can expect the highest level of responsiveness, reliability and honesty. All services provided at TDS are available on a 24-hour basis, 365 days a year to enable a quick response to all types of situations. TDS understands how critical your communication system is to your business and will work to ensure you are up and running as quickly as possible (emergency service is guaranteed within 24 hours).

Service Request
Service can be requested by calling our office or by utilizing our online Service Request Form. When using the web form, please provide as much information as possible and a TDS representative will contact you shortly to set up an appointment.

If you are a new or existing customer interested in information on new products or services, please click here.

Maintenance Agreements
Service Maintenance Agreement pricing is based on each customer's individual needs. For more information please feel free to contact us or click here to request more information.

The benefits of having a service maintenance agreement include:
• Unlimited hours per year of remote access changes at no charge (if RAD is installed)
• Preventative maintenance program
• Priority response in an emergency situation
• Replacement parts readily available
• Minimal interruption of business